Gestão de Reclamações de Consumidores - SBK

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Gestão de Reclamações de Consumidores

Atendimento, cadastro, rastreamento e disponibilização de informações com foco em Procon, Ouvidoria, Compliance entre outros ou Banco Central

A plataforma da SBK tem como objetivo o atendimento, cadastro, rastreamento e disponibilização de informações com foco em reclamações de clientes em órgãos públicos.

Toda a plataforma é baseada em tecnologia de RPA, IA e de fácil integração aos sistemas dos clientes ou sites para busca de informações. Além disso, tem como pilar principal a redução de lead time e padronização de informação para tratar preditivamente.

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